Terms & Conditions

A credit card and a valid driver’s license are required for the deposit, both of which must be presented on the day of the rental. The renter must be at least 23 years old. Please note that we do not accept debit cards for the deposit.

1a. Lessee and “additional driver(s)” only, as mentioned in the rental agreement, are authorized to drive the vehicle. Lessee and “additional driver(s)” most be of legal driving age, 23 years, under the Aruban law. 
1b. If an accident occurs and the driver is not the Lessee or “additional driver(s)”, the insurance becomes invalid and the Lessee will be held fully responsible for all direct and indirect damages/losses.

2a. If CDW (Collision Damage Waiver) is accepted, the deductible for damages to the rental vehicle is: $500 for cars, and $1,000 for Jeeps, SUV’s and Vans. The CDW covers the rental vehicle for damages in case of a collision. CDW does not cover the following situations: “One-way” accidents, driving under the influence of alcohol or drugs, speeding, off-road driving and damages to third parties, exceeding $85,000 (damages beyond the covered $85,000 are at the renter’s expense). A valid police or ForenSys report of the accident must be presented to our company. If not, the CDW becomes invalid and the Lessee will be held responsible for the total amount of damages/losses. In case CDW is not accepted, the Lessee will be held responsible for the total amount of damages/ losses. 
2b. The CDW+ insurance is an extension of the CDW insurance. If CDW+ is accepted, the deductible in case of a collision (accident) with another vehicle is $0.
2c. If Theft insurance is accepted, the damages incurred during theft or joyriding of the rental vehicle have a deductible of $500 for cars and $1,000 for Jeeps, SUV’s and Vans. A valid police report of theft or joyriding and the car key must be presented to our company. If not, the theft insurance becomes invalid and the Lessee will be held responsible for the total amount of damages/losses. If theft insurance is not accepted, the Lessee will be held responsible for the total amount of damages/losses caused by the acts of theft or joyriding. 
2d. If Full Insurance is accepted, the Lessee is covered for all damages/losses caused by collisions, theft, joyriding and “one-way” accidents. The deductible for damages/ losses to the rental vehicle is $100. Full Insurance does not cover the following situations: Driving under the influence of alcohol or drugs, speeding, off -road driving. If the full insurance is accepted, damages to third parties are covered up to $85,000 (damages beyond the covered $85,000 are at the renter’s expense). A valid police or ForenSys report of the damages and/or losses must be presented to our company. If not, the Full Insurance becomes invalid and the Lessee will be held responsible for the total amount of damages/losses.

3. Damages and losses are charged as follows: Gas cap: $50 - Hub cap: $65 (or dealer price) - Beach Chair: $50 - Wheel wrench: $30 - Jack: $80 - Jack handle: $20 - Antenna: $40 - Ice Jug: $80 - Radio: dealer’s price - Car key: $20 - Key with chip: $200 - Key with chip/remote: dealer price - Car tire: $200 - SUV’s/Van tire: $250 - Jeep tire: $300 - Car rim: dealer price - Snorkeling Gear: $50 Battery car: $100 - Battery Jeep/SUV/Van: $250 - Jeep soft top: dealer price - Jeep hard top: dealer price - Jeep/SUV’s/Van rim: $170 (alu. rim: dealer price) - Power-top damage: dealer's price. Gladiator tonneau cover & divider: dealer's price. 

4a. SMOKING, IN ANY FORM, IS NOT PERMITTED WITHIN THE VEHICLE. In violation of this term, lessee will incur a $100 cleaning fee.

4b. KEY WITH CHIP/REMOTE IS NOT PERMITTED IN WATER. Driving off-road, on white sand, dunes or in the ocean, is not permitted. Any damages/losses to the vehicle due to off-road driving or driving on white sand, dunes or in the ocean are for Lessee’s account.

5. The car must be returned with the same quantity of liters of gasoline as received. If failed to do so, the charge per 1/8 tank of gasoline is US$18 for cars and US$25 for Jeeps/SUV’s/Vans. In case that the vehicle is delivered with more gasoline than received, the additional gasoline is non-refundable. 

6. In case of an accident, ForenSys must be called by dialing 165 and our main office (during office hours 8 AM – 6 PM), phone #(297) 587-1729. A ForenSys report must always be filled out. 

7. In case of technical difficulties, call Top Drive directly (during office hours 8 AM - 6 PM phone # 5871729) or Road Service (after 6 PM phone # 568-6464 - available 24/7). To replace exploded tires, prices are as follows: Car tire: $200 - SUV’s/Van tire: $250 - Jeep tire: $300

8. Vehicle must be returned to the place of pick-up. Should there be any changes in time, date or place; we must be notified at our (main) office, phone (297) 587-1729. In case of late return, additional charges will apply.

9. Vehicle must be returned clean and in the same conditions as received. In case of excessive dirt or wet seats, Top Drive will charge the Lessee for any cleaning, repair/replacement, and time loss costs. Cleaning fees are as follows: In case of wet seats, a $50 cleaning fee will be charged - In case of deep cleaning, a $100 cleaning charge fee will be charged. Top Drive is not responsible for any personal belongings left in the car.

10. In case a soft top Jeep is rented, the top must be closed overnight and during rain showers. If not, the Lessee will be held responsible for any kind of (interior) electro damages that may occur to the vehicle.

11. Vehicles might be equipped with telematics. 

12. It is strictly forbidden to remove or dismantle doors, seats, radio, antenna, soft top, hardtop, stickers etc.

13. The Lessee is at all times, directly responsible for all damages/losses to the rental vehicle, including water damage. Lessee is responsible to pay for any damages incurred during the rental period prior to leaving the island.

14a. Lessee will give Top Drive Car Rental a power of attorney to use, if necessary, any provided credit card or company card, to pay these damages/losses. 

14b. Only Aruban law shall be applicable to this rental agreement. 

14c. Unforseen damages: Unforeseen damages cannot be excluded at the time of the inspection by our Rental Agent upon returning the vehicle. In case of unforeseen damages, the lessee can be held liable for these damages up to one week after the rental agreement has been "completed."

14d. If you use our drop off box to drop your rental car off at one of our locations after-hours, you will remain responsible for the vehicle until we inspect it the next day and close the rental agreement.

15a. A mandatory amount of $300 up to $500 subject to changes, will be charged as security deposit, and refunded to the Lessee after rental agreement has been completed.

15b. Only credit cards are accepted for security deposit. Debit cards are not accepted (all mentioned charges/prices are excl. tax).

16a. Cancelation policy: One day rental fee plus tax will be charged if the reservation is canceled less than 24 hours before pick-up time. Free cancelation if the reservation is canceled more than 24 hours before pick up time.

16b. Early return policy: One day rental fee plus tax will be charged if the vehicle is returned before the agreed time - if applicable, the remaining balance will be refunded. If the early return is notified 48 hours or more in advance, a complete refund for the remaining days will apply.